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Website privacy policy

Index to clauses

  1. Introduction

  2. Personal information collected

  3. Use of this information

  4. Sharing this information

  5. Information automatically collected from your computer

  6. Cookies

  7. Information about other products and services

  8. Changes to your details

  9. Use of forums or chat rooms

  10. Security

  11. Linking to third party websites

  12. Transferring your information outside of Europe

  13. Contact us

1 Introduction
1.1 Fripp Sandeman & Partners takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via http://www.snap-shop.co.uk (referred to below as the "Site"). Please read this privacy policy carefully. By using the Site and any services we offer via the Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site.

1.2 If you have any queries about the policy, please get in touch with us using the contact details set out at http://www.snap-shop.co.uk/contact/ and we will do our best to answer your questions.

2 Personal information collected 
2.1 We will collect the following personal information from you:
2.1.1 name, company of work;
2.1.2 e-mail address, postal address, telephone number;
 

3 Use of this information
3.1 We will use this information in order to:
3.1.1 administer your accounts with us;
3.1.2 process orders or applications submitted by you;
3.1.3 send you information about our products and services;
3.1.4 verify your identity;
3.1.5 carry out marketing analysis and make general improvements to our Site;
3.1.6 obtain your views or comments on the services we provide;
3.1.7 help us plan other promotional activity.

4 Sharing this information
4.1 We will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).

5 Information automatically collected from your computer
5.1 Log files/IP addresses: When you visit the Site our web server automatically records your IP address. [This IP address is not linked to any of your personal information.] We use IP addresses to help us administer the Site and to collect demographic information for aggregation purposes.

5.2 We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.

6 Cookies
6.1 When you visit the Site we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords are not stored in cookies. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service. We use cookies for the following purposes:

6.1.1 Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above."

6.1.2 we use cookies to track how our site is used and to improve and update our content

6.2 You can block or erase cookies from your computer if you want to (your browser's help screen or manual should tell you how to do this), but certain parts of the Site are reliant on the use of cookies to operate correctly and may not work correctly if you set your browser not to accept cookies.

A summary of our cookie usage is detailed within the table below:

Cookie

Name

Purpose

Further Information

Session Cookies

ASP .NET Session Cookie

ASP.NET_SessionId

This cookie is essential to the functionality of our website and is used to remember when a user is logged in.

This allows the user to browse the site and checks their credentials when attempting to access certain pages e.g. member/admin only areas.

Microsoft

Other Cookies

Member Cookie

LastVisit

This cookie is only applicable to logged in users. It prevents multiple visitors from using the same login credentials at any one time.

 

Third Party Cookies

Google Analytics

_utma
_utmb
_utmc
_utmz

Google analytics cookies are used in order to collect information about how visitors use our website.

All data collected via this cookie is anonymous and non user specific.

Information includes the number of visitors to the site, where the visitors have come from and which pages they have viewed.

This information is important as it helps us to improve the performance of our website and monitor our visitor levels.

The _utma and _utmb cookies expire after a maximum period of 2 years, unless cookies are cleared before this date.

The _utmc cookie is no longer set and the _utmz cookie expires after 6 months, or less if cookies are cleared prior to this date.

google.com

tools.google.com

To find out more about cookies, please visit:

allaboutcookies.org

aboutcookies.org

ico.gov.uk/cookies

google.co.uk

7 Information about other products and services
7.1 From time to time we may send you information about our goods and services which we think may be of interest to you.

7.2 You can tell us to stop this at any time by sending an e-mail to snapshop@fspretail.com.

8 Changes to your details
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us [as set out below] [you may do so at any time using the "My Details" feature].

9 Security
We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use [we use secure server software (SSL) to encrypt any financial information you need to input before it is sent to us].

10 Linking to third party websites
10.1 We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.

10.2 In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

11 Transferring your information outside of Europe
11.1 As part of the services offered to you through the Site, the information you provide to us may be transferred to countries outside of the European Union ("EU"). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU or one of our service providers is located in a country outside of the EU. These countries may not have similar data protection laws to the UK. If we transfer your information outside of the EU in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy.

11.2 If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

12 Contact us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can us using the contact details set out at http://www.snap-shop.co.uk/contact/

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