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Secret Shopper

Posted At: 13 January 2011 14:00 PM
Related Categories: E-tailing, General, Media, Social Commentary

A look at the UK'S customer service read more...


What is Tiger doing right?

Posted At: 13 January 2011 10:11 AM
Related Categories: Retailers

Tiger - an unusual success story in these straitened times read more...


Animal – a customer service success story

Posted At: 06 January 2011 00:00 AM
Related Categories: Retailers

With exceptional customer service and the ability to embrace multi-channel retailing, Animal is setting the bar to which other retailers should aspire. read more...


Out-of-town, in-town and e-tailing

Posted At: 23 December 2010 13:00 PM
Related Categories: E-tailing, Future of Retailing, Retail

FSP's Managing Director responds to an enquirer concerned about the future of local town centres and how they are impacted by the trends in retail sales between town centres, out-of-town and e-retail read more...


And Finally - Snowman Stolen by Naughty Kids, police help!!

Posted At: 16 December 2010 14:46 PM
Related Categories: And Finally

read more...


PAYG Membership

Posted At: 12 December 2010 17:20 PM
Related Categories: General

Advantages of Paying As You Go... read more...


Heston Blumenthal Christmas pudding for sale on eBay

Posted At: 01 December 2010 15:17 PM
Related Categories: General

Demand for Heston Blumenthal’s Hidden Orange Christmas Pudding is so high that after selling tens of thousands, last night Waitrose said there were only 2,000 left in the country. read more...


And Finally - Keeping up with the Royals

Posted At: 18 November 2010 13:35 PM
Related Categories: General

The Royal Wedding feeds the news... read more...


Struggling for Christmas present ideas?

Posted At: 09 November 2010 16:11 PM
Related Categories: General, Social Commentary

Stuck with a difficult secret Santa gift to get? Wondering what to get that distant relative or work colleague? How about a Marmite chocolate bar! read more...


Is Christmas too early?

Posted At: 09 November 2010 16:00 PM
Related Categories: Social Commentary

As we enter November Christmas has firmly be thrust upon us. As soon as the temperature dipped slightly, supermarkets had removed the holiday aisle to be replaced by advent calendars and giant tins of chocolates and mince pies have replaced the disposable BBQs. Starbucks have their seasonal red cups in store, the only thing missing is the first showing of Coca Colas ‘Holidays are coming’ advert. But is all this too early? read more...


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